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Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15
Free shipping on orders over 2999 uahGet an additional 15% discount on SALE with promo code EXTRA15

About the world of O.taje

ABOUT US

The O.taje brand (previously Siyai) was created in 2014. At that time we became a part of the rapidly growing industry of design and production of Ukrainian clothing. The idea of creating a brand was born from the inner need of the founders for a stylish, feminine and comfortable outfit. We realized the importance of combining practicality with sophistication and originality in our models. Thus, we began to create a universal base that brings a sense of confidence and comfort.

Complementing the models with unusual cuts and decorative elements, we have created eye-catching clothes that cannot leave you untouched. Bright accents and deep rich colors are the basis of otaje’s DNA, which combines all the elements of clothing together.

In our search and attempts to combine femininity with comfort, we came to the conclusion that the best material for this is knitwear. It became the basis of our collections, capsules and base. And also inspired a new name for our brand – O.TAJE.

Previously, members of the o taje community, inspired and united by one idea, knew and loved our collections as “siyay clothes”. This name was created of two names of the founders of the brand – Anastasia and Yana. However, in the new realities, it became obvious that the clothes of a Ukrainian manufacturer cannot bear a name consonant with the Russian “siyay brand”.

The name change did not affect our main idea in any way. Years of experience have given us the confidence that you make clothes shine,  not vice versa.

ABOUT O.TAJE CLOTHING

Our team follows the development of Ukrainian clothing brands. We respect and we are proud of all designers who embody subtle meanings and forms in outfits that emphasize our identity. To stand out among the manufacturers, the clothes of Ukrainian designers should have their own highlight, which will make customers fall in love. Our highlight is emotional knitwear. We believe that when you choose clothes you can choose and create a mood for yourself and others. In the collections of O.TAJE, you can find both low-key basic items and original, bold and even daring trendy outfits.

We have developed a wide range of yarn shades that can be successfully combined with each other. Our models are always presented in several ranges: classic basic, warm ripe, cold fresh and, of course, saturated trendy colors.

We regularly update themed capsules, create seasonal collections and develop new styles. The unified DNA of the brand allows you to combine all the presented clothes, mix different models and create individual and unique outfits.

In our catalog you can find festive, casual and even business women’s clothing: tops, jumpers, cardigans, trousers, shorts, skirts, dresses and suits. 

Otaje’s future plans are growth and development, in particular the creation of shoes and accessories, and the use of various types of materials. We strive to produce quality clothing that will be recognizable in Europe and beyond.

ABOUT PRODUCTION

The O.TAJE brand owns its production, which is located in the territory of Ukraine. This is a conscious choice and position broadcast by our team. We strive to support the economy of our own state and are proud that our clothes are born in our native land.

If you want to look behind the scenes of production – we are ready to share. It all starts with an idea and design. At this stage, our staff create a sketch of the model. Yarn is needed to materialize the plan. We choose raw materials with natural ingredients and additionally process them with special wax for strength and durability. Next, the programmers take matters into their own hands. They transfer the sketches into machines, and the knitters monitor all the processes so that the finished fabrics meet the original intent. For some models or elements, we use hand knitting. At the final stage, all products are washed and steamed, so that customers receive clothes that they can immediately wear and enjoy, striking others with a new outfit.

Ukrainian knitwear from the manufacturer o taje is created by the loving hands of inspired people who strive to convey warmth and comfort to those who will wear it.

Our own production allows us to constantly experiment, creating non-trivial and striking models. If you also want to create a unique outfit, you can join the creative process. Our team accepts orders from both clients and other brands. Programmers and production technologists are already waiting for your ideas and are always ready for complex and interesting challenges. Join the creation of beauty with us!

ABOUT YOU

In our clients, we see natural beauty and freedom, which we try to wrap in clothes that emphasize features and give confidence. We strive for you to be inspired with us and bring your feelings and moods out, creating original looks that will attract and fascinate those around you. We work for giving you a chance to express yourself through the brightness of style and sophistication of forms. Our desire is to create comfortable and practical clothes that will inspire and give self-confidence. The o taje team believes that we do only part of the work, and the rest lies with our clients, who experiment and successfully combine different elements of clothing. When we see how you choose hairstyles, accessories and shoes for our clothes, we feel the rise and a new wave of inspiration. Let’s continue this co-creation and bring beauty into the world!



Payment and delivery

You can pay for your order in one of the available ways:

  • LiqPay instant payment service;
  • cashless settlement according to account details for payment or Wayforpay;
  • cash on delivery upon receipt.

We send orders by cash on delivery by prepayment to cover the costs of transportation in case of recipient refuse in the post office. Please note that Nova Poshta charges a fee of 2% of the transfer amount + 20 UAH for the payment on delivery service.

Delivery of orders in Ukraine

We deliver all over Ukraine using Nova Poshta service. Orders are sent within 1-4 days if the goods are in stock. If there is no product in stock, our manager will inform you about the time of manufacture and delivery. 

Please note that the transport service does not deliver the order to the war zone and occupied territories.

You will be able to receive the order in the nearest departments and automated parcel terminals of Nova Poshta or using the courier service at your convenient address. The customer pays for the delivery based on the operator’s rates.

Price for delivery in Ukraine

The cost of delivery in Ukraine is according to the tariffs of Nova Poshta.

The service of free delivery to the post office or automated parcel terminal in Ukraine is valid for orders with a price of more than 2999 UAH on the condition of full payment.

Please note that the delivery of your order starts from the moment of its ordering and sending by the seller. In case of cancellation of the order after dispatch, postage costs are not reimbursed.

Delivery of international orders

We deliver orders all over the world (with the exception of russia and belarus). The sending of orders is carried out with the assistance of the Ukrposhta logistics department at a single fixed price – 800 UAH. The estimated delivery time is 10-20 days from the moment of order sending. Please note that we are not responsible for customs delays.

When arriving in the destination country, international orders may be subject to customs duties and taxes from the destination country. The recipient is responsible for the extra cost of customs clearance. In turn, we do not control these expenses and cannot provide the amount and procedure of customs payments.

Delivery time

The term of delivery in Ukraine by the transportation service «Nova Poshta» is:

  • delivery to major cities: 1-2 days;
  • 2-4 days in offices in cities and towns, far from the central roads.

The estimated delivery time of international orders is 10-20 days from the moment of order sending.

Please note that during the sales period, the delivery time may be increased to 5-10 working days after order confirmation.

For more information about the delivery time of the order, please contact our manager.

Receipt of the order

To receive an order, you need proof of identity. Your documentation details and recipient information need to match. When receiving goods at the post office or courier delivery, verify if there are any defects, dirt or industrial defects. Check clothes for snags, stains and rips, as the presence of decorative elements and finishes. 

If you find a defect when inspecting the goods, you can immediately refuse it and fill out an application form indicating the defects. If defects are found after receipt, the return of the goods may be refused.

Return and exchange

Conditions of return of goods

Within 14 days of purchase, you can exchange or return unsuitable products. In order to carry out exchange and return procedures it is necessary to follow certain conditions:

  • purchase made on the online store Otaje.com;
  • less than two weeks (14 days) passed since the purchase of the goods;
  • the proof of payment for goods and delivery;
  • the presence of a completed form for a return or exchange;
  • the product was not used and kept as delivered to the recipient.

The customer can return the goods only in proper condition, which is possible under the following conditions:

  • the goods are free from stains and defects resulting from their use or improper storage by the buyer;
  • there is no perfume smell on the product;
  • product tags and labels were retained;
  • the original packaging is kept if the customer received the goods in the package.

The order of return

To return the goods you need:

  • ensure that the goods are returnable in accordance with the conditions described;
  • place the goods in its original packaging;
  • if you return multi-part order, place all the goods in the package;
  • in case of return of promotional goods with gifts, pack the complete received set.

To perform the return and exchange procedures, it is necessary to fill and provide the appropriate form with the goods. In case of a return of goods with a defect, you need to indicate the inadequacy found in the form. In case of non-detection or loss of blank, you can contact the manager and get a new copy.

In case of return or exchange of the goods, the cost of delivery shall be paid by the customer. 

The return of the goods is carried out by the same postal service that was sent.

When making a delivery at the post office, pay attention to the estimated cost of the goods. The client must provide the total amount of the goods according to the cheque. The postal service is obliged to return only the estimated value of the parcel in case of its loss or damage.

If the goods are shipped using the cash on delivery service, they will be returned to the sender without refunding the cost of the goods and postal services.

PUBLIC AGREEMENT (OFFER) 

FOR ORDER, PURCHASE-SALE AND DELIVERY OF GOODS

GENERAL TERMS

1.1. This offer is an official offer to conclude an Agreement for the sale of goods remotely, that is, through the O.TAJE online store (further on the text – the Agreement), of the goods presented on the site https://otaje.com/, on the terms contained in this offer.

1.2. The public offer (offer) is posted on the Seller’s website “https://otaje.com/” (further on the text – the Website).

1.3. This Agreement is public, that is, in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers, regardless of their status (natural person, legal entity, individual entrepreneur) without preference for one buyer over another (except for those who allowances are granted by law). By concluding this Agreement, the Buyer fully accepts the conditions and procedure for placing an order, payment for goods, delivery of goods, return of goods, liability for an unfair order and all other terms of the contract.

1.4. The moment of full and unconditional acceptance by the Buyer of the Seller’s offer (acceptance) to conclude an electronic contract for the sale of goods is the fact that the Buyer pays for the order on the terms of this Agreement, on time and at the prices indicated on the Seller’s website.

 

CONCEPTS AND DEFINITIONS

2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:

  • “Good” (product) – the object of the agreement of the parties, selected by the buyer on the website of the online store and placed in the basket, or already purchased by the buyer from the seller remotely.
  • “Online Store” – the Seller’s website at https://otaje.com/ created for the conclusion of retail and wholesale sales contracts based on the Buyer’s familiarization with the description of the Goods proposed by the Seller using the Internet.
  • “Seller” – an individual entrepreneur who sells goods presented on the Internet site.
  • “Buyer” – any capable person who, in the manner prescribed by this Agreement, at his own will, fully accepted all its conditions without exception.
  • “Order” – the choice of individual items from the list of goods specified by the Buyer when placing an order and paying.

2.2. All other terms that are not separately defined in this Agreement are interpreted in their literal grammatical meaning, based on the provisions of the current legislation of Ukraine, business customs, as well as the purpose and subject of this Agreement.

 

SUBJECT OF THE CONTRACT

3.1. The Seller undertakes to transfer the Good to the Buyer’s ownership, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

3.2. This Agreement regulates the purchase and sale of goods in the Online Store, in particular:

  • voluntary choice by the Buyer of goods in the Online Store;
  • self-registration by the Buyer of the order in the Online Store;
  • payment by the Buyer of the order placed in the Online Store;
  • processing and delivery of the order to the Buyer in the property on the terms of this Agreement.

 

ORDER PROCEDURE

4.1. The Buyer has the right to place an order for any goods presented on the Website of the Online Store and available.

4.2. Each item can be presented in order in any quantity.

4.3. The buyer independently places an order in the online store through the “Basket” form, or by placing an order by e-mail or by phone, indicated in the contacts section of the Online Store.

4.4 The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer when placing the order is incomplete or causes suspicion of their authenticity.

4.5. When placing an order on the website of the online store. The Buyer independently and at his own discretion selects the available and offered for sale Goods and presses the “Add to Cart” button, and fills out and sends the “Place an order” form to the Seller, in which, in particular, he must indicate his last name, first name and patronymic, his contact phone number, e-mail address, the chosen payment method, the chosen method and the desired place of delivery of the Goods.

4.6. The name, quantity, price of the Goods chosen by the Buyer are indicated in the Buyer’s basket on the website of the Online Store.

4.7. If any of the Parties to the agreement needs additional information, one of them has the right to request it from the other Party. If the Buyer does not request the necessary / additional information, the Seller is not responsible for providing a quality service to the Buyer when purchasing goods in the Online Store.

4.8. When placing an order through the Seller’s operator (clause 3.1. of this Offer), the Buyer undertakes to provide the information specified in clauses 4.5-4.6. of this Offer.

4.9. After filling out the “Place an Order” form, the Buyer must carefully read all the terms of this Agreement, and in case of acceptance of these conditions in full, clicks the “Place an Order” button, which is considered a confirmation by the Buyer of the corresponding Order for the selected Goods.

4.10. By clicking on the “Place an order” button, the Buyer confirms his full agreement with all the terms of this Agreement without exception, including the terms of delivery and payment for the Goods at the prices indicated on the website of the online store as of the date the Buyer concludes this Agreement.

4.11. By pressing the button «Place an order» The Buyer confirms that it is convenient and accessible for him in a proper way in accordance with the requirements of Part 2 of Article 13 of the Law of Ukraine «On Consumer Rights Protection» notified by the Seller about:

  • location and mode of operation of the Seller;
  • the main characteristics and consumer properties of the Goods chosen by the Buyer;
  • the cost of the Goods chosen by the Buyer, as well as the cost of its delivery to the Buyer;
  • the method, procedure and terms of payment and delivery of the Goods chosen by the Buyer;
  • the procedure for accepting claims;
  • the period of acceptance of the offer for the conclusion of this public Agreement;
  • the procedure for terminating this Agreement;
  • other conditions under which the Goods are offered for sale.

4.12. By clicking on the “Place an order” button, the Buyer confirms that he has received all the necessary, accessible, reliable and timely information about the Goods he has chosen in full and properly in accordance with the requirements of Article 15 of the Law of Ukraine “On Protection of Consumer Rights”, which is fully ensured the possibility of a conscious and competent choice of this Product.

4.13. The term for processing and execution by the Seller of the Order for the Goods sent by the Buyer is up to 2 (two) working days from the date of filling and sending by the Buyer in the manner prescribed by clauses 4.3.- 4.4. of this Agreement, the form of such an Order for the Goods. If the specified Order for the Goods was sent by the Buyer on a weekend or holiday, the term for processing and placing this Order for the Goods starts from the first business day after the weekend or holiday.

4.14. The Buyer is responsible for the accuracy of the information provided when placing the Order.

4.15. The term of sending the order depends on the availability of goods in the stock, but no more than 3 working days. If the Goods are not in stock, the Goods are produced in accordance with the Buyer’s order. If the goods are not in stock, the Company Manager is obliged to inform the Buyer (by phone or e-mail).

4.16. In the absence of a product, the Buyer has the right to replace it with a product of a similar model, to refuse this product, or to cancel the order.

 

ORDER PAYMENT PROCEDURE, PRICE AND GOODS DELIVERY

Cash on delivery

5.1. Payment is made upon receipt of the goods in the department of transport companies in cash or by bank transfer in hryvnia.

5.2. An order with cash on delivery is sent on an advance payment that covers transportation costs in the event of a refusal by the recipient at the post office. “Nova Poshta” charges a commission of 2% of the transfer amount + 20 UAH for the cash on delivery service upon receipt.

5.3. If funds are not received, the Online Store reserves the right to cancel the order.

 

Invoice payments using Mastercard/Visa cards

6.1. Payment is accepted using:

– instant payment service LiqPay;

– non-cash payment by account details for payment or PayPal;

– by the bank details of the legal entity of the Seller.

6.2. If funds are not received, the Online Store reserves the right to cancel the order.

 

The price of the goods and the terms of delivery of the order

8.1. The prices for the Goods are determined by the seller independently and are indicated on the website of the online store. All prices for the Goods are indicated on the website in the national currency – hryvnia.

8.2. Prices for goods and services may be changed by the seller unilaterally depending on market conditions. At the same time, the price of an individual unit of the Goods, the cost of which is paid by the Buyer in full, cannot be changed by the Seller unilaterally.

8.3. The cost of the Goods indicated on the website of the online store does not include the cost of delivery of the Goods to the Buyer. The Buyer pays the cost of delivery of the Goods in accordance with the current tariffs of the delivery services directly to the chosen delivery service.

8.4. The Seller may indicate the estimated cost of delivery of the Goods to the Buyer’s address when the Buyer contacts the Seller with a relevant request by sending an email or when placing an order with the operator of the Online Store.

8.5. The Buyer’s obligations to pay for the Goods are considered fulfilled from the moment the Seller receives funds to his account.

8.6. Payments between the Seller and the Buyer for the Goods are made by the methods indicated on the website of the online store in the “Payment and Delivery” section.

8.7. Failure by the Buyer to fulfill its obligations to pay for the Goods ordered by him is considered a unilateral refusal of the Buyer from this Agreement in full, which, therefore, entails the termination of all obligations of the Seller arising from the acceptance by the Buyer of the Seller’s offer to conclude this Agreement.

8.8. Delivery of goods purchased in the Online Store is carried out to the warehouses of transport companies, where orders are issued.

Delivery time in Ukraine using the delivery service “Nova Poshta” is:

  • 1-2 days to big cities;
  • 2-4 days to offices in cities and towns remote from the central highways of transportation.

8.9. Together with the order, the Buyer is provided with documents in accordance with the legislation of Ukraine.

8.10. Delivery of the Goods is carried out by the Seller in the manner and to the place specified by the Buyer in the relevant Order for the Goods.

8.11. The cost of delivery of the order by the Buyer of the Goods is determined depending on the place and method of delivery specified by the Buyer in the relevant Order for the Goods.

8.12. The risk of accidental destruction, loss or damage to the ordered Goods passes to the Buyer from the moment of delivery (transfer) of this Goods to the Buyer or the Recipient of the Goods.

8.13. Upon receipt of the goods, the Buyer must, in the presence of a representative of the delivery service, check the compliance of the Goods with qualitative and quantitative characteristics (name of goods, quantity, completeness, expiration date).

8.14. The Buyer or his representative at the time of acceptance of the Goods confirms its receipt by his signature in the sales receipt / or in the order / or in the bill of lading for the delivery of goods.

8.14.1 The signature of the Buyer or the Recipient of the Goods on the second copy of the Goods Order form is an unconditional confirmation of the following facts:

– receipt of the ordered Goods by the Buyer or the Recipient of the Goods;

– compliance of the ordered Goods with the Order sent by the Buyer for this Goods;

– the Buyer has no claims regarding the quality and completeness of the ordered Goods.

8.15. This Agreement is considered to be executed at the time of delivery (transfer) to the Buyer or the Recipient of the Goods of the complete Goods ordered by the Buyer of proper quality, fully complying with the Order for this Goods sent by the Buyer.

8.16. The refusal of the Buyer or the Recipient of the Goods to accept the ordered Goods, which is of high quality, complete and fully corresponds to the Order sent by the Buyer for these Goods and/or the refusal of the Buyer or the Recipient of sign the documents for this Goods, is considered a unilateral refusal of the Buyer from this Agreement in full, which, respectively, entails the termination of all obligations of the Seller arising as a result of the Buyer’s acceptance of the Seller’s proposal to conclude this Agreement, except for the Seller’s obligations to return the funds paid by the Buyer for the Goods (if such funds were paid), and the Buyer’s obligation to pay for delivery.

8.17. The seller carries out international delivery (except russia and belarus). Sending orders is carried out with the help of the logistics service “Ukrposhta” at a single fixed rate – 800 UAH. The estimated delivery time is 10-20 days from the date of order. The seller is not responsible for customs delays.

8.18. Upon arrival in the country of destination, international orders may be subject to duties and taxes from the customs office of the country of destination. The buyer bears the additional costs of customs clearance. In turn, the Seller is not responsible for such expenses and cannot provide for the amounts and procedure for collecting customs payments.

 

RIGHTS AND OBLIGATIONS OF THE PARTIES

9.1. The seller is obliged:

9.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer’s order.

9.1.2. Do not disclose any private information about the Buyer and do not provide access to this information to third parties, except as provided by law and when fulfilling the Buyer’s Order.

9.1.3. The seller, who has received payment for the goods, provides the buyer with an electronic document, receipt, sales receipt, or fiscal receipt (issued upon the request of the buyer in accordance with Article 3.15 of Law No. 265), confirming the fact of receipt of funds, indicating the date of payment. **In case of receipt of the goods at the post office (subject to cash on delivery), the corresponding document confirming the fact of payment for the goods is issued by the post office.

 

10.1. The seller has the right:

10.1.1. Unilaterally suspend the provision of services under this agreement in case of violation by the Buyer of the terms of this agreement.

10.1.2. Change the terms of this Agreement, as well as the prices for Goods and services unilaterally by posting them on the website of the Online Store. All changes take effect from the moment of publication.

10.1.3. Conduct sales and offer promotional offers that provide a temporary opportunity to purchase goods in more favorable conditions than usual.

 

11.1. The buyer is obliged:

11.1.1. Timely pay and receive orders under the terms of this contract.

 

12.1. The buyer has the right:

12.1.1. Require the Seller to fully and properly fulfill the terms of this Agreement.

12.1.2. Place an order in the online store.

 

RESPONSIBILITIES OF THE PARTIES

13.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this agreement in the manner prescribed by this agreement and the current legislation of Ukraine.

13.2. The seller is not responsible for:

  • the appearance of the goods changed by the manufacturer;
  • a slight discrepancy in the color gamut of the product, which may differ from the original product solely due to the different color reproduction of personal computer monitors of individual models;
  • the content and truthfulness of the information provided by the Buyer when placing an order;
  • delays and interruptions in the provision of the Services (order processing and delivery of goods) occurring for reasons beyond its control;
  • illegal actions committed by the Buyer through access to the Internet;
  • transfer by the Buyer of their network identifiers – IP, MAC address, login, and password to third parties.

 

13.3. The Seller is not responsible for damage caused to the Buyer or third parties due to improper use, storage of the Goods purchased from the Seller.

13.4. The Seller is not responsible for improper, untimely fulfillment of Orders and its obligations if the Buyer provides incorrect or false information.

13.5. The buyer, using the provided access to the Internet, is independently responsible for the damage caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state, or moral principles.

13.6. Upon the occurrence of force majeure circumstances, the parties are exempted from fulfilling the terms of this agreement. For the purposes of this agreement, force majeure means events that are of an extraordinary, unpredictable nature, excluding or objectively interfering with the implementation of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.

13.7. The Seller or the Buyer shall be released from liability for full or partial non-fulfillment of their obligations if the non-fulfillment is the result of force majeure circumstances such as war or hostilities, earthquake, flood, fire, and other natural disasters that have arisen regardless of the will of the Seller and/or the Buyer after the conclusion of this agreement. The Party that is able to fulfill its obligations shall immediately notify the other Party.

13.8. The Parties shall make every effort to resolve any differences only through negotiations.

 

PROCEDURE FOR RETURN AND EXCHANGE OF GOODS OF PROPER QUALITY

14.1. Return of goods to the online store is carried out in accordance with the current legislation of Ukraine.

14.2. The Buyer has the right, within the period established by the current legislation of Ukraine, to exchange the Goods of good quality for a similar one from the Seller, if the Goods did not satisfy him in shape, dimensions, style, color, size or for other reasons cannot be used by him for its intended purpose.

14.3. The exchange of Goods of good quality is carried out if it has not been used and if the presentation, consumer properties, seals and labels, as well as the payment document issued to the consumer along with the sold Goods, are preserved.

14.4. The exchange of the Goods of good quality, as well as the exchange (replacement) of the Goods with significant defects is carried out by the Seller if the Buyer has the appropriate payment document of the established form (receipt, sales receipt or cash voucher) confirming the sale of the Goods to the Buyer, with a note on the date of sale (date of transfer) of the Goods.

14.5. The Buyer has the right to return to the Seller a non-food product of good quality if the product did not satisfy him in shape, dimensions, style, color, size, or for other reasons cannot be used by him for its intended purpose. The buyer has the right to return goods of good quality within 14 (fourteen) days, not counting the day of purchase. Return of goods of proper quality is made if it has not been used and if its presentation, consumer properties, packaging, seals, labels, as well as the payment document issued to the Buyer for payment for the Goods are preserved.

14.6. The list of goods that are not subject to return on the grounds provided for in subparagraph 14.5 of the Agreement is approved by the Cabinet of Ministers of Ukraine by Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172 “On the implementation of certain provisions of the Law “On Protection of Consumer Rights” (https:// zakon. rada.gov.ua/laws/show/172-94-%D0%BF#Text) Items of seasonal or any types of sales, promotional activities, promotions, promotional codes, promotional offers are also non-returnable – Items at a reduced cost. In the case of ordering goods on the website: https://otaje.com/ of the Online Store in the “SALE” section, the Buyer clicks the “Place an order” button, this is considered the fact that the Buyer has sent the corresponding Order for the selected Goods. and non-refundable (with full prepayment).

14.7. Return of goods to the Online Store is carried out at the expense of the Buyer.

14.8. When the Buyer returns the goods of good quality, the Online Store returns to him the amount of money paid for the goods upon the return of the goods, minus compensation for the costs of the Online Store related to the delivery of the goods to the Buyer.

14.9. The return to the Buyer of the cost of goods of good quality is carried out within 7 (seven) working days from the date of receipt of such Goods by the Seller, subject to the requirements stipulated by this Agreement and the current legislation of Ukraine.

14.10. The Seller is not responsible for the defects of the Goods that arose after its transfer to the Buyer as a result of the Buyer’s violation of the rules for the use or storage of the Goods, the actions of third parties or force majeure.

14.11. The return of goods, in cases provided for by law and this Agreement, is made at the address indicated in the check. If the delivery of the Goods to the Buyer was carried out by means of the delivery service of Nova Poshta LLC, the Buyer returns the Goods to the Seller in the same way.

14.11.1. To return an item, you must:

  • make sure that the goods are subject to return in accordance with the described conditions (clause 14.13);
  • place the product in its original packaging;
  • in the case of returning an order consisting of several parts, place all goods in the package;
  • in case of returning promotional goods with gifts, pack the complete set received.

 

14.11.2. To carry out the return and exchange procedure, you must fill out and provide the appropriate form with the goods. It must indicate the shortcomings or defects found in the case of returning the goods with a defect. The form for return and exchange is attached to the purchase in the Online Store Otaje.com. If the form is not found or lost, you can contact the brand representative and get a new copy.

14.12. The return of the Goods must be made by the Buyer in the original packaging in which the Buyer or the Recipient of the Goods received these Goods.

14.13. The returned Goods must meet the following requirements: it has not been used, its presentation, consumer properties, seals and labels are preserved, as well as the payment document issued to the consumer along with the sold Goods.

14.14. In order to exercise its right to terminate this Agreement, the Buyer must retain and present to the Seller the relevant payment document of the established form (receipt, sales receipt or cash voucher) confirming the purchase of the Goods with a note on the date of sale (date of transfer) of the Goods.

14.15. Termination of this Agreement by the Buyer entails the return of the purchased (received) Goods to the Seller in the manner prescribed by Section 14 of this Agreement.

 

TERM OF AGREEMENT

15.1. An electronic agreement is considered concluded from the moment the person who sent the proposal to conclude such an agreement receives a response on the acceptance of this proposal in the manner prescribed by part six of Article 11 of the Law of Ukraine “On Electronic Commerce”.

15.2. Before the expiration date, this Agreement may be terminated by mutual agreement of the parties by the time of the actual delivery of the goods by means of a refund.

15.3. The Parties have the right to terminate this Agreement unilaterally, in case of non-compliance by one of the Parties with the terms of this Agreement and in cases provided for by the current legislation of Ukraine.

 

OTHER CONDITIONS

16.1. This agreement is concluded on the territory of Ukraine and is a public agreement (offer) for the retail purchase and sale of the Goods at a distance by means of remote communication through the Internet store.

16.2. Revocation or modification of the terms of the offer for the conclusion of this public Agreement, as well as changes in the terms of this public Agreement, may be carried out by the Seller at any time without additional notice to the Buyer.

16.3. The terms of the agreement (offer) for the conclusion of this public Agreement, as well as the terms of this public Agreement, are the same for all Buyers.

16.4. Recognition of unusable or invalid certain terms of this public Agreement does not entail the recognition of any other terms of this public Agreement as unusable or invalid.

16.5. By concluding this public Agreement, the Buyer gives full and perpetual consent to receive from the Seller via SMS, e-mail, social networks information messages about the news of the Online Store, as well as about Promotional offers and Sales of Goods held by the Seller in the Online Store.

16.6. By filling out the “Place an order” form and/or going through the registration procedure on the website: https://otaje.com/ of the Online Store, the Buyer provides full and perpetual consent to the processing and use by the Seller of information about the Buyer, including information that in accordance with the current legislation of Ukraine, it is considered personal data only for the following purposes:

  • in order to register and identify the Buyer in the Online Store;
  • in order to update the Buyer’s registration password in the Online Store;
  • for marketing purposes, namely: informing the Buyer via SMS, e-mail, social networks about the news of the Online Store, Promotional offers and Sales of Goods that are held in the Online Store, analyzing the market for the consumption of the Goods, determining the circle of potential Buyers, determining needs potential Buyers in the Goods offered for sale;
  • for the purpose of the conscientious fulfillment by the Seller of contractual obligations to the Buyer, including obligations for the delivery of the Goods;
  • in order to fulfill the requirements of the current legislation of Ukraine, including consumer protection legislation, by the Seller.

16.7. All disputes arising between the Buyer and the Seller are resolved through negotiations. In case of failure to reach a settlement of the disputed issue through negotiations, the Buyer and/or the Seller have the right to apply for resolution of the dispute to the judicial authorities in accordance with the current legislation of Ukraine.

16.8. On all issues that are not reflected in this public Agreement, the Parties are guided by the norms of the current legislation of Ukraine.

16.9. Payment by the Buyer of the order placed in the Online Store means the full consent of the Buyer with the terms of the agreement of sale (public offer).

16.10. The actual date of the electronic agreement between the parties is the date of acceptance of the conditions in accordance with Art. 11 of the Law of Ukraine “On Electronic Commerce”.

16.11. Using the resource of the Online Store to view the goods, as well as to place an order for the Buyer is free of charge.

16.12. The information provided by the Buyer is confidential. The online store uses information about the Buyer solely for processing the order, sending messages to the Buyer, delivering goods, making mutual settlements, etc.

 

RULES FOR PARTICIPATION IN PROMOTIONS OR OTHER ADVERTISING AND MARKETING CAMPAIGN IN O.TAGE ONLINE STORE (https://otaje.com/)

The main provisions of “Wheel of Fortune” draw

  1. The organizer of the advertising and marketing campaign with the drawing of prizes “Wheel of Fortune” (farther on the text – Promotion) is the Online Store O.TAGE (https://otaje.com/).
  2. The promotion is held from 01.03.2023 to 31.12.2023.
  3. Informing about the conditions and period of the Promotion is carried out by posting the text of the Rules for Participation in the Promotion in the Public Offer section on the website, as well as through notifications on social networks, personal messages and mailing lists.
  4. The promotion is not a service in the field of gambling. The prize fund of the Promotion is not formed from the contributions of participants in the Promotion.
  5. The terms and conditions of the Promotion may be changed and/or supplemented by the Organizer of the Promotion during the entire period of the Promotion. Changes and/or additions to the Promotion Rules are possible in case of publication in the manner determined for informing about the conditions of the promotion in accordance with paragraph 3. Such changes and additions come into force from the moment of publication, unless otherwise specifically determined directly by the changes/additions to the Terms and Conditions.
  6. The promotion is open to O.TAGE (https://otaje.com/) Online Store customers who make the first order according to the current Offer Agreement, which is the official and public offer of O.TAGE Online Store to conclude a purchase-contract sales of the Product presented on the website https://otaje.com/.
  7. The promotion is incompatible with other promotions: if the promotional product for this promotion participates in another promotion or a separate discount is set for it, then the Buyer must choose on what conditions he will purchase the product. The exchange and termination of the contract of sale of quality goods are made within 14 days.
  8. Conditions of the promotion. When making the first purchase, the Buyer gets the opportunity, using the graphic media display of the “Wheels of Fortune” on the website of the O.TAGE Online Store (https://otaje.com/), to randomly choose a benefit in the form of 5%, 10%, 15% discounts on the purchase of the Goods in the basket or free delivery.
  9. The Seller reserves the right to change the terms of the Promotion at any time without notifying the Buyer.
  10. The Organizer of the Promotion is not responsible for violation of the terms and conditions of the Promotion and/or for the failure to provide discounts and/or the inability to use the discounts provided in the event of force majeure, such as natural disasters, fire, flood, hostilities of any nature, blockade, significant changes in the legislation in force in the territory where the Promotion is held, other circumstances beyond the control of the Organizer of the Promotion.
  11. Participants of the Promotion have the right to refuse to receive the discount.
  12. The Organizer of the Promotion has the right to change the Period of the Promotion, the territory of the Promotion and the list of goods participating in the Promotion and the amount of discounts.
  13. These Terms and Conditions may be changed and/or supplemented by the Organizer of the Promotion throughout the entire Promotion Period. Changes and/or additions to these Terms and Conditions of the Promotion are possible if they are approved by the Organizer of the Promotion and published in the manner specified for informing about the rules and conditions of the Promotion. Such changes and additions come into force from the moment of publication, unless otherwise specifically determined directly by the changes/additions to these Rules.

Requirements for the participants of the promotion

Participants of the Promotion, when participating in the Promotion, undertake to:

  1. All Participants of the Promotion automatically agree with the conditions given in these Rules and agree to comply with them.
  2. In case of return of goods – to return the reward for participation in the Promotion.
  3. A participant who does not properly fulfill the conditions of these Rules is deprived of the right to further participation in the Promotion.

 

The main provisions of the “1+1=3” Promotion

  1. The organizer of the advertising and marketing campaign of the Promotion “1+1=3” (further on the text – Promotion) is the Online Store O.TAGE (https://otaje.com/)
  2. The promotion is held from 01.02.2023 to 31.12.2023.
  3. Informing about the conditions and period of the Promotion is carried out by posting the text of the Rules for Participation in the Promotion in the Public Offer section of the website, as well as through notifications on social networks and personal messages, mailing.
  4. The promotion is not a service in the field of gambling. The prize fund of the Promotion is not formed on the contributions of participants in the Promotion.
  5. The terms and conditions of the Promotion may be changed and/or supplemented by the Organizer of the Promotion during the entire period of the Promotion. Changes and/or additions to the Promotion Rules are possible in case of publication in the manner determined for informing about the conditions of the promotion in accordance with paragraph 3. Such changes and additions come into force from the moment of publication, unless otherwise specifically determined directly by the changes/additions to the Terms and Conditions.
  6. The promotion is open to O.TAGE (https://otaje.com/) Online Store customers who make the first order according to the current Offer Agreement, which is the official and public offer of O.TAGE Online Store to conclude a purchase-contract sales of the Product presented on the website https://otaje.com/.
  7. Different Promotions are not aggregated in one order.
  8. Conditions of the promotion.

When making a purchase on the website of the O.TAGE Online Store (https://otaje.com/), for a product from the promotional list, the Buyer has the right to purchase every third product with the lowest price – for only 1 UAH. Such a right is granted by reducing the cost of each third promotional product to 1 UAH.

  1. The Seller reserves the right to change the terms of the Promotion at any time without notifying the Buyer.
  2. A limited list of product names participates in the Promotion.
  3. The Organizer of the Promotion is not responsible for violation of the terms and conditions of the Promotion and/or for the failure to provide discounts and/or the inability to use the discounts provided in the event of force majeure, such as natural disasters, fire, flood, hostilities of any nature, blockade, significant changes in the legislation in force in the territory where the Promotion is held, other circumstances beyond the control of the Organizer of the Promotion.
  4. Participants of the Promotion have the right to refuse to receive the discount.
  5. The Organizer of the Promotion has the right to change the Period of the Promotion, the territory of the Promotion and the list of goods participating in the Promotion and the amount of discounts for them.
  6. These Terms and Conditions may be changed and/or supplemented by the Organizer of the Promotion throughout the entire Promotion Period. Changes and/or additions to these Terms and Conditions of the Promotion are possible if they are approved by the Organizer of the Promotion and published in the manner specified for informing about the rules and conditions of the Promotion. Such changes and additions come into force from the moment of publication, unless otherwise specifically determined directly by the changes/additions to these Rules.

 

Requirements for the participants of the promotion

Participants of the Promotion, when participating in the Promotion, undertake to:

  1. All Participants of the Promotion automatically agree with the conditions given in these Rules and agree to comply with them.
  2. In case of return of goods, the Buyer must return the entire set of promotional goods from three units, including goods, the price of which was reduced to 1 UAH.
  3. A participant who does not properly fulfill the conditions of these Rules is deprived of the right to further participation in the Promotion.

 

Rules for using a Gift Card (Certificate) in the O.TAJE Online Store

  1. Introduction.

1.1. Gift Certificate / Electronic Gift Certificate (hereinafter referred to as the Certificate) is a card of a certain denomination and a certain period of validity, which entitles the buyer / holder to purchase goods in the seller’s store from the assortment available on the date of purchase and certifies the Buyer’s consent to purchase goods at https://otaje.com or in any O.TAJE store in the future under the terms and conditions specified in the public agreement.

1.2. The Gift Certificate / Electronic Gift Certificate is not a payment document or a security.

1.3. The Gift Certificate/Electronic Gift Certificate is not registered, it can be used by both the person who personally purchased the certificate and the person who presented the Gift Certificate.

1.4. The certificate may be in the form of a card or in the form of an electronic barcode, printed on paper, or a promotional code.

1.5. When using the Certificate, the Owner/Holder agrees to the terms of the public agreement and the Rules and undertakes to properly comply with them.

1.6. The Certificate is not refundable or exchangeable for other denominations and cannot be converted into a cash equivalent. In case of loss, the Gift Certificate is not subject to recovery.

1.7. If the Certificate is purchased as a gift, then:

The obligation to properly communicate the terms of the Rules for using a gift certificate to the Recipient, the validity period of the Certificate and the date of its activation is assigned to the Certificate donor.

The obligation to properly read and comply with these Rules is on the Recipient (the holder of the Certificate).

*The Seller reserves the right to make changes and additions to these rules by publishing them on the website https://otaje.com.

 

  1. Purchase and use of the Gift Certificate

2.1 The Gift Certificate can be purchased by making a non-cash payment to the bank account of the Gift Certificate Seller in the Certificate section.

 

2.1.1. Electronic Gift Certificate can be purchased using a bank payment card through the Seller’s online store O.TAJE by making a non-cash payment to the bank account of the Seller of the Electronic Certificate.

2.2 Gift Certificate/Electronic Gift Certificate has both fixed denominations: UAH 1500, UAH 3000, UAH 5000, and non-fixed denominations. The nominal value of the Gift Certificate / Electronic Gift Certificate is indicated in UAH and is equal to its value.

2.3. When purchasing a Gift Certificate / Electronic Gift Certificate, the Buyer pays a sum of money equal to the fixed nominal value of the Gift Certificate / Electronic Certificate and is a deposit that is credited as payment for the goods to be purchased by the Holder of the Gift Certificate / Electronic Certificate in the future.

2.4. The Gift Certificate / Electronic Certificate automatically becomes active within 24 hours from the moment of receipt of the Gift Certificate / Electronic Certificate (in case of purchase by bank transfer), but in any case not earlier than the Seller receives full payment of the cost of the Gift Certificate / Electronic Certificate.

2.5. If the amount of the order is less than the face value of the certificate, the balance is retained by the buyer and can be used for the next order at https://otaje.com or in any O.TAJE store.

2.6 When purchasing goods using the Gift Certificate, the Gift Certificate is deactivated (becomes invalid).

2.7. If the purchase amount exceeds the nominal value of the Gift Certificate / Electronic Certificate, the Certificate Holder / Holder is obliged to pay the difference between the price of the goods and the nominal value of the Gift Certificate / Electronic Certificate.

2.8. If the purchase amount is less than the nominal value of the Gift Certificate / Electronic Certificate, the difference between the price of the goods and the nominal value of the Gift Certificate / Electronic Certificate shall be saved to the Owner / Holder for subsequent purchases, but shall not be paid in any form.

2.9. The obligation of the Seller of the Gift Certificate / Electronic Certificate is limited by the validity period of the Gift Certificate / Electronic Certificate, the product range available in the Seller’s store, the face value of the Gift Certificate / Electronic Certificate.

Validity of the Gift Certificate / Electronic Certificate

3.1 The validity period of the Gift Certificate / Electronic Certificate is limited and is set by the Seller separately – 12 months from the date of purchase. The Seller reserves the exclusive right to change the validity period of the certificates.

3.2. If during the validity period of the Gift Certificate / Electronic Certificate the Owner / Holder of the Gift Certificate / Electronic Certificate does not exercise the right to purchase the goods, the obligations of the Seller of the Gift Certificate / Electronic Certificate are considered terminated, and the amount paid for the Gift Certificate / Electronic Certificate is non-refundable and remains at the disposal of the Seller.

3.3 The validity period of the Gift Certificate / Electronic Certificate cannot be changed, extended or renewed.

3.4. The seller of the Gift Certificate / Electronic Certificate has the right not to accept the Gift Certificate / Electronic Certificate in case of doubt about its originality and/or damage.

3.5. The Buyer / Holder shall be responsible for the risk of accidental damage or loss of the Gift Certificate / Electronic Certificate from the moment of purchase of the Gift Certificate / Electronic Certificate.

The online store Otaje.com takes care of the data security of its customers. That is why we have created this Privacy Policy so that you do not worry about what happens to your personal data provided to us for registration.

By registering, you give consent to the online store Otaje.com to process all data entered for registration in order to properly provide the services specified in the Public Offer Agreement. The proper provision of services involves the transmission of your information to the courier service through which the goods are delivered to the warehouse in the buyer’s city.

By registering, you also confirm that you have read the list of your rights as a data subject according to Article 8 of the Law of Ukraine “On Personal Data Protection”. This list is available at: http://zakon2.rada.gov.ua/laws/show/2297-17.

1. COLLECTION OF PERSONAL INFORMATION

1.1. When registering on the site, we ask you to provide the necessary personal information to the extent necessary to provide services. We reserve the right to request additional personal information if necessary.

1.2. Cookies. When you visit our website, we send one or more cookies to your computer or device. Cookies are used to improve the quality of the services provided: keep the user’s settings.

1.3. Visit information. Having access to the site, our servers automatically record certain information. These server logs can contain information such as web query, IP address, browser type and language, date and time of the query.

2. ACCESS TO INFORMATION

2.1. We will only give access to your personal information to others under these limited circumstances:

2.1.1. We have your permission to do so. To transmit any confidential information, we need your consent.

2.1.2. We have reasonable grounds to believe that the access, use, storage or disclosure of such information is necessary for:

2.1.2.1. Compliance with Ukrainian legislation, including the provision of information at the request of natural and legal persons, institutions, organizations of any form of ownership or State bodies entitled to such information under Ukrainian law;

2.1.2.2. Investigation of potential violations of the Public Offer, providing for the provision of information about you in response to a properly structured attorney’s request for information on the violation;

2.1.2.3. Detect and prevent fraudulent activities and resolve security problems and technical failures.

3. INFORMATION PROTECTION

3.1. We take all necessary measures to protect data from unauthorized access, variation, disclosure or destruction. These include internal verification of data collection, storage, processing and security measures, including appropriate encryption and physical security measures to prevent unauthorized access.

4. ACCESS AND UPDATE OF PERSONAL INFORMATION

4.1. We do our best to provide you access to your personal data and to correct them if they are incorrect, or to remove them at your request unless their storage is in accordance with the law or due to legitimate business purposes. Before processing requests, we ask users to confirm the identity and information they wish to receive, correct or delete.

5. MODIFICATION TO THE CURRENT PRIVACY POLICY

The actual privacy policy may change from time to time. Modifications to the privacy policy will be posted on this page.

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